Lizzy James Reviews

At Lizzy James, there are three options for payment. Option A is for those who have a Paypal account. Funds can be sent to the account: lizzyjamesdes@gmail.com. Option B is for those who do not have a Paypal account. They can email their payment information or call with their credit card information. The third option allows payment via a credit card by email or by calling customer service, or directly to the Paypal account: lizzy@lizzyjames.com. It's important to note that all transactions are secure and handled with utmost care.

Lizzy James has a detailed return and exchange policy. Chain necklaces, chain bracelets, rings, and charms may be returned for store credit without a restocking fee. Custom made to order leather-based pieces in new condition can be exchanged for store credit, less a $10 restocking/exchange fee. Earrings are non-returnable due to hygiene and safety reasons. Items purchased in November and December can be exchanged up to January 15. To initiate a return or exchange, contact customer service via email within 14 days of receipt of the order. Mail the piece(s) to Lizzy James, 18029 Calle Ambiente - Suite 514, Rancho Santa Fe, CA 92091. Include the RMA number and if payment was made via Paypal, include the printout of the payment in the package. Upon receipt, a Lizzy James Gift Card will be issued (less the $6.50 to cover return shipping back to you).

The shipping policy states that jewelry orders are currently shipping in approximately 1-3 business days. Shipping from California, the time in transit will depend on the type of shipping chosen and the location. Free USPS Shipping is available on Orders Over $75. USPS First Class Mail costs $6.95, USPS Priority costs $9.45, and FedEx 2nd Day Air costs $35. For international orders, DHL Express is used with varying costs depending on the destination. International orders may be subject to fees, taxes, and customs duties, which are not covered by Lizzy James. All international orders are a final sale.

Please note that all items purchased at a 30% discount or greater are final sale and may not be returned or exchanged. Engravable bracelets may be exchanged for a different size or color only, for a fee of $40. An engraved return is a total loss for Lizzy James. Engravable bracelets are a final sale. Store credit will be issued for chain necklaces, chain bracelets, rings, and charms. Due to the custom handmade nature of the leather bracelets, refunds are not offered on these styles, but store credit will be issued for the purchase price less a $10 exchange/restocking fee. Each piece is handmade to order in the California studio especially for the customer.

Lizzyjames.com offers a variety of handmade artisan jewelry including wrap bracelets, anklets, necklaces, earrings, and rings. The prices vary depending on the item. For instance, earrings such as the Starlit Whispers, Shadow Sparkle, Midnight Charm, and Trinity Hoop are priced at $59.00, while the Florence Black Crystal Earrings cost $54.00.

The bracelets range from $89.00 for the Girlfriend Silver & Leather Wrap Bracelet and the Charming Pearl Silver & Leather Wrap Bracelet, to $125.00 for the Maxi Braided Leather Wrap Bracelet. The necklaces also vary in price, with the Vintage Silver Medallion Cross on Adjustable Stainless Steel Necklace priced at $99.00, the Jasmine Layered Freshwater Pearl Necklace at $125.00, and the Daily Luxe Silver Adjustable Necklace with Creamy Pearl Pendant at $144.00.

Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

Based on the available information, the customer service at Lizzyjames.com has received mixed reviews. Some customers have reported long delivery times and receiving the wrong item. There have also been complaints about the quality of the products and the company's return policy, which some customers found unsatisfactory. It's important to note that these are individual experiences and may not reflect the experience of every customer. Please consider these factors when making a purchase decision.