Lizzy James Reviews

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6. Catbird: Based in NYC, it features minimalist and unique pieces, perfect for gifts with a personal touch.

7. Brilliant Earth: Offers ethically sourced natural diamonds and a commitment to sustainable practices.

8. Aurate: Known for its gold jewelry, offering elegant designs at reasonable prices.

9. Gorjana: Specializes in layering pieces, providing affordable options for everyday jewelry.

10. Alexis Jae Jewelry: Combines modern designs with affordability, focusing on direct-to-consumer sales to keep prices low.

Return Policy Overview

Lizzy James allows returns and exchanges within 14 days of purchase, provided items are in their original condition.

Key Points:

• Store Credit: Chain necklaces, chain bracelets, rings, and charms can be returned for store credit without a restocking fee.
• Custom Items: Made-to-order leather pieces may be exchanged for store credit, subject to a $10 restocking fee.
• Earrings: Due to hygiene reasons, earrings are non-returnable.
• Holiday Purchases: Items bought in November and December can be exchanged until January 15.
• Return Process: To initiate a return, contact customer service via email within 14 days of receiving the order. Items must be mailed back to the specified address with an RMA number.

Additional Information

• A $6.50 fee will be deducted for return shipping when issuing a gift card.
• Items purchased at a 30% discount or greater are considered final sale and cannot be returned or exchanged.

For more detailed inquiries or specific situations, contacting customer service is recommended.

To open an account on lizzyjames.com, follow these steps:

1. Visit the website lizzyjames.com.
2. Look for the Account Log In option.
3. Click on it to be directed to the account creation page.
4. Here, you'll be asked to provide some personal information such as your email address and password.
5. After filling in the details, click on the Create Account button.

Once the account is created, you'll be automatically enrolled in the Lizzy's Club rewards program. You'll begin to earn 10 points for every $1 spent, and can start redeeming rewards at $1 per 100 points once you reach 1,000 points. Rewards points can be redeemed right at Checkout. Please note that you cannot combine points with discount codes.

Remember, creating an account also allows you to receive email newsletters with special offers and be part of their referral program. Enjoy shopping!

At Lizzy James, there are three options for payment. Option A is for those who have a Paypal account. Funds can be sent to the account: lizzyjamesdes@gmail.com. Option B is for those who do not have a Paypal account. They can email their payment information or call with their credit card information. The third option allows payment via a credit card by email or by calling customer service, or directly to the Paypal account: lizzy@lizzyjames.com. It's important to note that all transactions are secure and handled with utmost care.

Lizzy James has a detailed return and exchange policy. Chain necklaces, chain bracelets, rings, and charms may be returned for store credit without a restocking fee. Custom made to order leather-based pieces in new condition can be exchanged for store credit, less a $10 restocking/exchange fee. Earrings are non-returnable due to hygiene and safety reasons. Items purchased in November and December can be exchanged up to January 15. To initiate a return or exchange, contact customer service via email within 14 days of receipt of the order. Mail the piece(s) to Lizzy James, 18029 Calle Ambiente - Suite 514, Rancho Santa Fe, CA 92091. Include the RMA number and if payment was made via Paypal, include the printout of the payment in the package. Upon receipt, a Lizzy James Gift Card will be issued (less the $6.50 to cover return shipping back to you).

The shipping policy states that jewelry orders are currently shipping in approximately 1-3 business days. Shipping from California, the time in transit will depend on the type of shipping chosen and the location. Free USPS Shipping is available on Orders Over $75. USPS First Class Mail costs $6.95, USPS Priority costs $9.45, and FedEx 2nd Day Air costs $35. For international orders, DHL Express is used with varying costs depending on the destination. International orders may be subject to fees, taxes, and customs duties, which are not covered by Lizzy James. All international orders are a final sale.

Please note that all items purchased at a 30% discount or greater are final sale and may not be returned or exchanged. Engravable bracelets may be exchanged for a different size or color only, for a fee of $40. An engraved return is a total loss for Lizzy James. Engravable bracelets are a final sale. Store credit will be issued for chain necklaces, chain bracelets, rings, and charms. Due to the custom handmade nature of the leather bracelets, refunds are not offered on these styles, but store credit will be issued for the purchase price less a $10 exchange/restocking fee. Each piece is handmade to order in the California studio especially for the customer.

Lizzyjames.com offers a variety of handmade artisan jewelry including wrap bracelets, anklets, necklaces, earrings, and rings. The prices vary depending on the item. For instance, earrings such as the Starlit Whispers, Shadow Sparkle, Midnight Charm, and Trinity Hoop are priced at $59.00, while the Florence Black Crystal Earrings cost $54.00.

The bracelets range from $89.00 for the Girlfriend Silver & Leather Wrap Bracelet and the Charming Pearl Silver & Leather Wrap Bracelet, to $125.00 for the Maxi Braided Leather Wrap Bracelet. The necklaces also vary in price, with the Vintage Silver Medallion Cross on Adjustable Stainless Steel Necklace priced at $99.00, the Jasmine Layered Freshwater Pearl Necklace at $125.00, and the Daily Luxe Silver Adjustable Necklace with Creamy Pearl Pendant at $144.00.

Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

Based on the available information, the customer service at Lizzyjames.com has received mixed reviews. Some customers have reported long delivery times and receiving the wrong item. There have also been complaints about the quality of the products and the company's return policy, which some customers found unsatisfactory. It's important to note that these are individual experiences and may not reflect the experience of every customer. Please consider these factors when making a purchase decision.